collections department
<p>My account number with Mtn is A ********** . i have send countless emails to collections departmen informing them of payment i have made of R8285 on 13 January and also sent a proof of payment, but no one has responded to my emails.</p> <p> </p> <p>I humbly ask that the incoming calls line be opened like i was promised they would be after i had paid 50% of the amount due. can someone please assist me .</p> <p> </p>
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MTN South Africa's replyOfficial
20 Jan 2017, 23:29Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that incoming calls have been connected as per payment received on the 16/01/2017,kindly use an alternative phone to test your number it should go through successfully.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply20 Jan 2017, 23:29
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that incoming calls have been connected as per payment received on the 16/01/2017,kindly use an alternative phone to test your number it should go through successfully.
warm regards
mike
REQ:***
Best regards,