kD
kayla D
1 reviews | Active since Dec 2017
19 Dec 2017, 16:28
collections
i am trying to get through to collections as i want to know if my account is paid up but everytime they ask me for the cell number but when i punch in the number it tells me the number does not exist .
really poor service i called the customer service number no help even called parow store they just give me the number 808 to call it would be really nice if someone can atleast assit me
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Replies (2)
MTN South Africa's replyOfficial
20 Dec 2017, 14:38Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply20 Dec 2017, 14:38
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly reply with your Id number or account number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
kD
kayla D's updateReviewer Update
20 Dec 2017, 16:28 ********** 216086 someone can please email me with regards to this **********
kD
kayla D's update20 Dec 2017, 16:28
Reviewer Update
********** 216086 someone can please email me with regards to this **********