COLD SHOULDER MTN

Good day.

So on the 28th of May I did an upgrade with MTN, but for some reason I am struggling to get information regarding my device, I have sent out 4 emails regarding my devices whereabouts, yet I am getting no response. I was told they have the device in stock and that I will receive a call to arrange a drop off date, but I keep getting shade. MTN I am disappointed in your services, second time, first my tablet 2019 and now my upgrade device 2020

VERY UNHAPPY CUSTOMER