MB
Mario B

1 reviews | Active since Jan 2010

05 Dec 2022, 14:40

CLUELESS TIME 1 MILLION

I signed a new contract with MTN for an iPhone. I requested for an additional package for data and asked for the data package to be linked to my eSim function on the iPhone.

Firstly, the MTN store had no clue how to do this and sent me away with a physical sim and referred me to the Call Centre.

Of course, the call centre had no ide either and referred me back to the store.

I then went to a bigger store close to me and they were equally clueless. In fact I SAT I TH STORE FOR OVER 2 HOURS.

MTN, you are AS BAD AS THE GOVERNMENT!!!! IN FACT YOU ARE WORSE BECUASE WE PAY DEARLY FOR YOUR SERVICES!!!!!!

PATHETIC PATHETIC PATHETIC AND THEN SOME!!!

DO YOUR CEO EVEN KNOW HOW CUSTOMERS STRUGGLE WITH YOU? OR IS HE TOO BUSY COUNTING HIS BONUS?????????

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