Clueless

I have been trying to get a sim card activated. This started on Saturday where I was informed the card was not registered. This would take 2 to 24 hours. On Sunday, when I called back to ask why the activation had not taken place, I was informed that although I had three other accounts, all in the same name, with the same banking details and address, this 4th sim was not RICA'd. I would have to go into an MTN on Monday. I visited my local MTN, who RICA's the sim and advised all was 100%. Card would be active immediately. The rest of the day was like this. Call to 1808, advised to remove sim from tablet for 5 minutes. all will be good. Called 1808 again, agent seemed uncertain and hang up on me. No return call so I phoned again. Agent advised that Saturday and Sunday (and RICA) where unneccessary, network had not been installed on card. told me to phone *** ... this is futile. impossible to speak to a person, call keeps dropping or advising me on \network"problems. Call back to 1808 agent could not understand why I had been told to phone ***"