Clueless
Hi,
I did a sim swop MTN Store - Century City - Smartsurve Building, 36 Century Blvd ********** , now when phone MTN they say no sim swop was done, They keep hanging up the phone on their listed number ********** - I have already paid for the new sim card but can't hold of them to fix their mistake
Please I am begging you to help me , I have the new sim card and number just need to have a "brightside"
Good day Adrian,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Should this matter still not be resolved please send me your ID number, the MTN number you wish to keep and the new sim number. Also include a number that i can get hold of you on for the security questions.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Adrian,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Should this matter still not be resolved please send me your ID number, the MTN number you wish to keep and the new sim number. Also include a number that i can get hold of you on for the security questions.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
My apologies for not including my email address.
Please send it to ***
Best regards,
My apologies for not including my email address.
Please send it to ***
Best regards,