KA
Kasavan A
1 reviews | Active since May 2012
29 Jun 2015, 15:45
Closing of an Account with MTN
Hi <br> <br> I have been trying to close an account I have with MTN since the 22 June .<br> <br> After sending 2 e-mails to [Email Removed] I have had no response from them to date regarding my account.<br> <br> I am absolutely shocked at how they treat their customers .This is appalling and disgusting customer service from MTN . <br> <br>
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Replies (1)
MTN South Africa's replyOfficial
12 Jul 2015, 20:35Hello kaboo,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries. I have deactivated your data line to avoid further billing.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries. I have deactivated your data line to avoid further billing.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
MTN South Africa's reply12 Jul 2015, 20:35
Official
Hello kaboo,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries. I have deactivated your data line to avoid further billing.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries. I have deactivated your data line to avoid further billing.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***