1 reviews | Active since Feb 2011
CLOSING MY ACCOUNT!!!
<p>Good day,</p> <p>I have requested numerous times for my closing balance to be sent to me and i have yet to receive a response.</p> <p>My data has been dissapearing and I took my phone in for a LG Bootloop fault(which LG has admitted was a problem) MTN Serrvice kept my phone for 2 weeks and they come back saying water damage and void my warranty. How pathetic is that. Next day i took it to Smartlab and they fixed it in one day... one day and at no charge as it was a manufacturers fault.</p> <p> </p> <p>Your customer service is pathetic!!!</p> <p> </p> <p>Send me my closing balance.</p> <p> </p> <p> </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
I have still not received any communication from MTN regarding my request and complaint.
Nadia
I have still not received any communication from MTN regarding my request and complaint.
Nadia
What a suprise, still absolutely no communication from MTN.
For a professional company you guys are a joke.
What a suprise, still absolutely no communication from MTN.
For a professional company you guys are a joke.