NV
Natasha V

1 reviews | Active since Jun 2011

04 Jun 2016, 08:12

Closed account and Lawyers letter of demand !!!!!

<p> Hello MTN .... Kindly provide feedback on the following reference numbers and then we would like a letter of appology!! ***, ***2, ***, ***7, ***5, ***, ***5, ***6, ***2, ***5, ***7, 580096, ***, ***0, ***8, ***, ***0, ***1, ***3 </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply07 Jun 2016, 09:25
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been referred to the management team of the legal & cancellation division for urgent attention. They will investigate and revert to you with feedback and a way forward.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ:***