1 reviews | Active since Feb 2018
close my account!!
I HAVE HAVE PAID OFF THIS ACCOUNT ABOUT MORE THAN 2YEARS AGO , IT IS STILL ON MY CREDIT REPORT I NEED THIS REMOVED ASAP!! I WILL NOT ALLOW THIS TO AFFECT MY CREDIT SCORE ANY LONGER. HAVE THIS REMOVED NOW OR I WILL GO TO OMBUDSMAN WITH YOUR COMPANY. I WAS HANDED OVER TO THEIR LEGAL DEPARTMENT BUT THEY DO NOT PHONE BACK OR EMAIL BACK AND THERE IS NO NUMBER TO CONTACT THESE PPL IF YOUR ACCOUNT GOES TO THEIR LEGAL DEPARTMENT. THIS IS JUST STUPID! GET THIS OFF MY NAME NOW!
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do not pick up any cancellation request in 2015 for the contract, our terms and conditions for the contract stated cancellations notes is 30-90 days before the contract expires.
Kindly be advised that this contract expired 5-9-2015. The account balance on the 11-9-2015 at the time when contract expires was R987.20. This balance is still owing to MTN.
Invoices for September to November 2015 was allocated to the account due to no cancellation request. The balance of R765.00 will be for the credit.
The difference of R987.20 need to be paid to clear the account balance. This balance owing was up to the August 2015 invoice.
The account statement was sent to you.
Please make the payment and sent it to the legal department ***. to clear your name on the ITC list.
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number A***.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do not pick up any cancellation request in 2015 for the contract, our terms and conditions for the contract stated cancellations notes is 30-90 days before the contract expires.
Kindly be advised that this contract expired 5-9-2015. The account balance on the 11-9-2015 at the time when contract expires was R987.20. This balance is still owing to MTN.
Invoices for September to November 2015 was allocated to the account due to no cancellation request. The balance of R765.00 will be for the credit.
The difference of R987.20 need to be paid to clear the account balance. This balance owing was up to the August 2015 invoice.
The account statement was sent to you.
Please make the payment and sent it to the legal department ***. to clear your name on the ITC list.
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number A***.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,