Client usage limit changed without permission

<p>My account billing limit. <br />When it suited MTN to bill me R26000 for roaming charges, there was no warning about my going over the limit.</p> <p>Now every time you do anything to my account - you change my usage limit.</p> <p>I upgraded my cell phone contract and I couldn't make calls, so I queried it and I was told I didn't have a credit limit. eventually I managed after much sweat and tears to get my limit set to R3000. <br />then I upgrade my 2nd account for data and I asked for no limit on that card. I asked that nothing is changed on my cell phone record. And guess what it was set to zero. and again its a Friday afternoon, almost weekend and again I cannot make calls to anyone. <br />I asked the lady on duty to give me a limit and she could only make it R277. I asked that my account controller be sent an email to fix my credit limit.</p> <p>I have been a loyal customer since 1995 - clearly that means nothing to you. You do not value your customers and your do not care how you inconvenience us. I pay by debit order - even if it is a bill for R26000 for Roaming, without any warning.</p> <p>I feel that I have no choice but to go to social media, maybe when it starts hitting your pocket you may decide to start valuing your customers. <br />if I do not get a call today - I am going to the press. not an email a call. I hope this is understood clearly.</p> <p>and as for your stupid I am not a robot check ... it just makes communicating with you impossible</p>