Clearly MTN doesnt give a damn

So...after reporting an issue to MTN 17th May 2015 and receiving no response at all until I contacted this site...I eventually get this:<br> Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused. <br> Please feel free to contact our 1555 team for asistnce.<br> Rest assured, it is not our intention to displease you. We look forward to your understanding. <br> Kind regards, <br> MTN SA<br> REQ:*** <br> <br> This loosly translates as...we dont give a sh*t, we are too lazy to contact you so just get in th equeue with all the other dissatisfied customers...and wait...and wait...until you give up...because we (MTN) have no intension of answering the call. <br> For a company that specialises in communications YOU SUCK!!!<br> And as a point of interest...you still owe me my money!!<br> <br> And as for \im sorry everyone is on strike"well...in a country where there is 25% unemployment...I fire the lot of you."""