claims REF***

<p> i have lost my mobile on friday and claimed for a new 1 through insurance. i called cresta mtn to findout how far my claim is and i was told that it is still untouched. they instead told me to take it to the head office,i called the mtn call centre times without number and no one helped me instead they all transfered me to different lines . your insurance line rings for hours without any answer.</p> <p> </p> <p>why is MTN treating its clients like *******.</p> <p>we are loyal to the network but its obvious that MTN DOESNT CARE ABOUT THE SERVICE THEY OFFER.</p>