Claims

I had a horrible experience with MTN when it came to claiming for my ****** device, I've been struggle since September 2023 to finalise my claim. I've gotten the run around from the local branches and now with the Head Office. I'm paying insurance on 3 devices and pay almost R800 for a device I don't have since last August 2023. Today when I phoned and inquired about my claim again, mysteriously it show on their system that I'm paying insurance only on 2 devices. I need answers and my money's worth. I can't pay for something I don't have.