1 reviews | Active since May 2016

10 May 2016, 08:25

Claim unprocessed

<p>We did an online claim on 26 April 2016 and sent in another from on 4 May 2016. We have had no correspondence and no answer when you call to their department. We had to get another contract as we needed a phones. I want to know what is happening with this claim ASAP ***</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 May 2016, 07:42
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please assist us with the cell number in question for the insurance claim, we cannot pick up any account information with ***.

Kind Regards,

Alice van der Merwe

REQ:***