Claim

MTN DEVICE INSURANCE UNDERWRITTEN BY SANTAM 🚮🚮🚮 IS SUCH A SHAME!!!

I AM AM UTTERLY DISSAPOINTED ON HOW MY CLAIM IS BEING HANDLED!!

IT IS SHOCKING HOW A CELLPHONE CLAIM CAN TAKE OVER 3 WEEKS!!

STILL IN THAT TIME FRAME NOT EVEN ONCE HAVE I RECEIVED AN UPDATE ON MY CLAIM UNLESS I DO A FOLLOW UP WITH YOUR CONSULTANTS, WHO ARE ALSO NOT VERY HELPFUL BECAUSE THE ONLY THING THEY KEEP SAYING IS THAT MY CLAIM IS WITH "UNDERWRITING"

HOW DO YOU EXPECT SOMEONE TO BE WITHOUT A PHONE FOR THIS LONG IN THIS DAY AND AGE! YOUR SERVICE IS PATHETIC !!!!

THIS CLAIM WAS SUBMITTED ON THE 5TH OF JULY... TODAY IS THE 27TH.. YOU WERE YET SO QUICK TO TAKE YOUR PREMIUMS ON THE 25TH... BUT YOUR SERVICE DELIVERY IS ZERO!!!

THE LEAST YOU CAN DO IS COMMUNICATE WITH YOUR CLIENTS!!

I EXPECT THIS MATTER TO BE RESOLVED AS A MATTER OF URGENCY!!!

I WOULD NEVER RECOMMENDED YOU TO NOBODY!! TERRIBLE SERVICE FROM #MTNINSURANCE AND #SANTAM