Claim

<p>Its close to a month I don’t have a phone now I called MTN pinnacle for the claim and sent all the documents they told me that the last time I used the phone was in May 2016 and needed me so send them an Itemised billing I then called MTN to request it, after a long week waiting for it I spoke to Ronnie Chetty who was telling me to wait for another I then asked him to escalate the matter he told me that the manager comes one Sundays only, he then told me of Mohlake Poloko who I waited for him to come to the phone and never did. I then Called on Pinnacle Marketing and spoke to Chaneal whereby I requested to Speak to the MD Carl Smyth She sent me back to MTN. I have been using the phone until it got ****** and pinnacle neither MTN don’t want to assist me with the claim however they are debiting the money and I don’t have a phone.</p>