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ntombifuthi T

1 reviews | Active since Feb 2014

19 Oct 2016, 08:45

Claim

<p>i have dialled the ********** 084 number and my claim has been approved but when i press option 0 to speak to a consultant i get cut off. can someone please contact me urgently and advise when my phone will be collected </p>

0
Replies (3)
MTN South Africa
MTN South Africa's reply19 Oct 2016, 21:34
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

kindly provide us with your cell number or Id number in order for us to be in a position to investigate and resolve your problem accordingly.

warm regards

mike

REQ:***

Best regards,

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ntombifuthi T's update20 Oct 2016, 00:07
Reviewer Update

********** 156089 please advise as to when I can expect your call

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ntombifuthi T's update20 Oct 2016, 14:58
Reviewer Update

I am still waiting for someone to get back to me