BM
Badanile M
1 reviews | Active since Mar 2010
06 Feb 2019, 08:46
********
Ek is gatvol with your network billing me with my airtime and data at the ****** ****en same time. How many times must i call you and complain? Your stupid Mihloti said she will send me a ref number and two months ago i complained about the ****** same thing and even bow you billing my airtime whilst i have enough data. All my apps are restricted what more do you want from me? I need all my airtime you stole. M so ****ed off with you. You using me here nxaaaa
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MTN South Africa's replyOfficial
07 Feb 2019, 09:30Good day Badanile
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply07 Feb 2019, 09:30
Official
Good day Badanile
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
BM
Badanile M's updateReviewer Update
19 Feb 2019, 12:51Hi Ayanda, this is a follow up on your IT investigation as you said that day you called. How far are they as this has been about two weeks now.
BM
Badanile M's update19 Feb 2019, 12:51
Reviewer Update
Hi Ayanda, this is a follow up on your IT investigation as you said that day you called. How far are they as this has been about two weeks now.