1 reviews | Active since Oct 2009
ChatBak took R18000 from me via MTN
ChatBak is taking R15/day from my MTN airtime. I NEVER subscribed to this 'service'.
The amount they took, without my permission is R18 000
There is now way that I subscribed to their 'service' because I have no need for their 'service'
It is a ****
Good day Santa,
We apologise for the delayed response.
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please note that content subscriptions are not activated by the network but are activated by activities taking place on your device. Our records indicate that the number ****8321 is being billed by a non MTN wasp called" Basebone" and you may contact them on the below details for assistance.
Tel. - +***2
Email - ***
Website - http://www.basebone.com/
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
MTN Complaints Management Team
Good day Santa,
We apologise for the delayed response.
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please note that content subscriptions are not activated by the network but are activated by activities taking place on your device. Our records indicate that the number ****8321 is being billed by a non MTN wasp called" Basebone" and you may contact them on the below details for assistance.
Tel. - +***2
Email - ***
Website - http://www.basebone.com/
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
MTN Complaints Management Team