1 reviews | Active since Oct 2009
CHATBAK
MTN allows CHATBAK to take R15 p day from my airtime and I did not subscribe to this CHATBAK. Why do MTN allow this. It does not help me to cancel the CHATBAK 'service'. MTN must protect clients from this unsolicited 'services'
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that MTN cannot be held responsible for content service, MTN is not in control of the sim card or any usage.
Kindly be advised that any services used on the sim card will be charged to the account or from your prepaid airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
The Request was sent to the content provider Basebone to remove the service for you.
Your unsubscribe has been logged as #***.
Please contact them for any further assistance in this regard. contact details ***
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that MTN cannot be held responsible for content service, MTN is not in control of the sim card or any usage.
Kindly be advised that any services used on the sim card will be charged to the account or from your prepaid airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
The Request was sent to the content provider Basebone to remove the service for you.
Your unsubscribe has been logged as #***.
Please contact them for any further assistance in this regard. contact details ***
Kind Regards,
Alice van der Merwe
Best regards,