HN
Henco N
1 reviews | Active since Jan 2013
15 Feb 2016, 09:08
Charging after the fact!!
Canceled my contract a month prior to the 24 month aging. and i am still being charged from month to month. this is their strategy to make just a little more out of their customers. very BAD business conduct. I had 4 contracts. if this one is done i will only have 1 left for 9 months and that to will be cancelled. I will no longer be doing any business with mtn.
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Replies (1)
MTN South Africa's replyOfficial
16 Feb 2016, 16:50Hello Hencohco,
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time on line.
We have cancelled the contract for cell *** and converted the number to prepaid as per request. Please allow +-2-24 hours for the number to pull through the network. SMS will be send. Please do not load any data or airtime until 24 hours expired.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time on line.
We have cancelled the contract for cell *** and converted the number to prepaid as per request. Please allow +-2-24 hours for the number to pull through the network. SMS will be send. Please do not load any data or airtime until 24 hours expired.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply16 Feb 2016, 16:50
Official
Hello Hencohco,
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time on line.
We have cancelled the contract for cell *** and converted the number to prepaid as per request. Please allow +-2-24 hours for the number to pull through the network. SMS will be send. Please do not load any data or airtime until 24 hours expired.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time on line.
We have cancelled the contract for cell *** and converted the number to prepaid as per request. Please allow +-2-24 hours for the number to pull through the network. SMS will be send. Please do not load any data or airtime until 24 hours expired.
Kind Regards,
Alice van der Merwe
***