CHARGES ON MTN IS ABSURD

Item: MTN South Africa
Rating: 2
Author: Delini P

MTN HAS BEEN *********** CUSTOMERS... I HAVE BEEN TOPPING UP MY CONTRACT WITH DATA WITHIN A DAY THE DATA IS DEPLEATED. TRYING TO CONTACT MTN FOR ASSISTANCE IS LIKE DRAWING WATER FROM A ROCK. THEY ARE NEVER ABLE TO ASSIST AND IS JUST A TIME WASTING EXCERSIE. <br> <br> THIS IS THE MOST FRUSTRATING THING EVER AS I HAVE BEEN WITH MTN FOR YEARS.... <br> <br>

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Replies (1)

MTN South Africa's replyOfficial

22 Jun 2015, 13:58

Hello Delinip,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records 300 MB was loaded and got 165 MB free. Data is being used because of the continues Internet sessions. also multiple internet sessions.

Best regards
Mantoa
REQ:***

MTN South Africa's reply22 Jun 2015, 13:58

Official