JB
Johan B
1 reviews | Active since May 2012
26 Nov 2015, 07:44
Charges incured for data while there is still data
I get charged out of bundle rates for data while there is still data left on my monthly package . And I am not the only person I know this is happening with.
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Replies (1)
MTN South Africa's replyOfficial
28 Nov 2015, 11:27Hello LangJohan,
We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing department for assistance Ref REQ:***.
Regards
Nompumelelo
REQ:***
We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing department for assistance Ref REQ:***.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply28 Nov 2015, 11:27
Official
Hello LangJohan,
We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing department for assistance Ref REQ:***.
Regards
Nompumelelo
REQ:***
We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing department for assistance Ref REQ:***.
Regards
Nompumelelo
REQ:***
Best regards,