Charges after cancellation of contract

<p>I advised MTN on 19/4/2016 that I would like to cancel my contract with them. On 20/4/2016 did they (Randall Daniels) advise me that my account was migrated to prepaid. On the same day did I reply advising them that I would not be needing the number anymore and that they were to cancel the number and contract entirely. To this they (Mmapula Malebe)advised that the permanent deactivation has been requested and would take between 30-90 days. Then they kept deducting money from my account even after months of requesting that they stop as I was not using the sim at all to warrant any costs. On 25/7/2016 after sending yet another email asking why they were deducting funds from my account was I informed (by Refiloe Mue) that the account was never cancelled. Then all of a sudden do I get calls from their debt collectors for an amount over R2000 that I apparantly owe them for who knows what. I sent the people all the proof that I had and strangely have never heard back. Also no response from MTN on what these costs were from. This is ***** in my opinion and I will surely never do business with MTN again.</p>