CHARGED FOR DATA THAT WAS NOT PURCHASED

<p>I have been charged for data that I did not order. MTN are theives and ***********.</p> <p>I ordered data for my sons phone but the data was put onto my number in error. I had to call back and because i could not trust them to remove the data from my phone i told the consultant to leave it on my number, (numerous problems with them in the past) I then proceeded to order a 1 gig of data for my sons phone. On receiving my bill, i was charged for both 1 gigs of data that I ordered and I was also charged for 500mg of data at R92.11 excl. vat. The person that loaded to the wrong number was Fozia Raschid. When I complained I was given a reference no. of Re: REFERENCE NO. 1- ********** 2294 [# ********** 2]. I received a SMS saying that my query was resolved. When I called to find out how it was resolved i was told that human error could not be fixed meaning i am not sure what.</p> <p>I was also told that there is charges for data already showing on my June bill which I did not order. I was told that a supervisor would be contacting me by the name of Roshani Govender. I am waiting with bated breath.</p> <p> </p>