LR
Lauren R

1 reviews | Active since Sept 2018

06 Sept 2018, 15:53

Charged for data - R 1,040-52

72 Hrs later and still no response from MTN Billing Team, as promised by MTN Complaints Management Team. ******* Service from MTN !!!!!!!!!!!!!!!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Sept 2018, 15:32
Official

Good day Lauren,

Thank you for bringing this to our attention.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that Zenette P is currently attending to your query.

Warm Regards,

Zanele Mazibuko

Complaints Management Team