Charged for Data

So, 3 weeks ago I logged a complaint at Mtn in Cape Gate. Up to date nothing has been done.<br> <br> I took out my contract in February 2014. In my contract it states that I get 100MB data per month, which to date, I have never received. So, you owe me that data. Over and above that, I purchase a 2GB Bundle each month and to date I have never gone over my usage.<br> <br> Now, for November you billed me an extra R675.06 for data. December you billed me an extra R1037-08 for data. January you billed me an extra R304-56 for data, and, get this, MY PHONE HAS BEEN CUT OFF FOR THE WHOLE OF JANUARY due to me not paying until you have sorted out my account.<br> <br> So, how on earth could I have used \extra"data on a phone that has been disconnected.<br> <br> I want answers and I want it soon. I will not pay my account until you have reversed ALL DATA CHARGES for November"