Charged for BIS!!!!

<p>Took out a contract with Autopage in 2015 on Samsung A3 - Tel number: ********** 025</p> <p> </p> <p>MTN took the contract over in 2016 and charged us an extra amount for BIS on a Blackberry!!!!!!!</p> <p> </p> <p>Contract ended in January 2017. I WANT THE COTRACT TO BE CANCELLED AND WANT TO CARRY ON ON THE SAME NUMBER ON A PAY AS YOU GO</p> <p> </p> <p>We have stopped paying this account as w have been trying OVER and OVER to explain telephonically that MTN needs to work out the difference on the account owed and the BIS service that was charged for NO reason!!!!!! So we can settle the account for me to carry on on a pay as you go.</p> <p> </p> <p>Numerous phonecalls, lots of promises!!! NO results!!! Today my service was suspended on my number ********** 025 and I am LOOSING a LOT of business due to neglect from MTN!!! USELESS CUSTOMER SERVICES!!!!!</p> <p> </p> <p>References I have:</p> <p> ********** 75</p> <p>REQ ********** </p> <p> ********** </p> <p>REQ ********** </p> <p>REQ ********** </p> <p> ********** 01</p> <p> </p> <p>SOLVE THIS PROBLEM AND ACTIVATE MY NUMBER UNTILYOU DO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>And STOP billing me I want to carry on a Pay as You GO!!!!!!!!!!!!!!!</p> <p> </p> <p>Maliee Laikram promised to solve this problem now</p> <p>Ref ********** 65</p> <p> </p>