Charged for a expired contract

<p>My cell phone contract with MTN ran its two-year term expiring in August 2016. I informed MTN several times from June 2016 indicating that i would NOT want the contract converted to a motnh-to-month contract. </p> <p> </p> <p>to my surpisre, I got a call today (05 May 2017) from my house/bond financier indicating that i had an MTN debt that was listed at Credit bureau. I immidiately went to my nearest MTN store in centurion mall where the consultants were clueless and did not know how to help me. i was even prepared to settle whatever debt they were claiming i owed them since i was already fed up with the poor service i had gotten through out the term of the contract. the consultants could only give me MTN's legal department contact details which would even answer the phone.</p> <p> </p> <p>I them tried calling their call centre which just made things worse becuase they kept claiming they were transferring me to their legal department but no one seemed to know how to transfer me. by the end of the day i had still been trying to be transferred to the legal deprtment when the last consultant i spoke to mentioned that the legal department does not take calls. this last consultant then took my number stating that the legal department would call me. </p> <p> </p> <p>As i am writing this review MTN's legal department has not called me and i am still slaped with this debt that i dont know where it comes from and cant even settle it because MTN is just a lousy company that even after a day of staying on the phone with them they can't resolve this issue.</p> <p> </p> <p>I am now convinced MTN takes the cake for being the lousiest company in the country. i do not know if they are trying to ***** our money to cover for their business blunders but this has left a very bad taste in my mouth. </p> <p> </p> <p> </p>