1 reviews | Active since Sept 2011
Charged 25 for and sms
R25 for sms.... what was so special about it to be charged so much... I still do not get it..can I have my R25 back Hello khavisani@,<br> Thank you for your post.<br> Please accept our apologies for any<br> inconvenience caused as result of the<br> breakdown in the service delivery in one of our<br> touch points.<br> Kindly be advised that our records show that<br> you loaded the R30.00 airtime. You were<br> charged R25.00 for an sms that was sent in<br> the early morning of the 4th of June, then a<br> ME2U transfer of R2.00 and data bundle<br> purchase worth R3.00.<br> To cancel caller tunez on your number, please<br> dial *123*10#ok and select option 7 \My<br> Account"and then select option 1 \""Cancel<br> CallerTunez\"".<br> Rest assured"
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there is a recharge of R30 that was done on the 2015-06-03 at 18.50. At 19:02 there is a me 2 u transfer that was done to an 060 number. The first transfer was R25.12 and the R4.88. That is where the R30 airtime was used.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there is a recharge of R30 that was done on the 2015-06-03 at 18.50. At 19:02 there is a me 2 u transfer that was done to an 060 number. The first transfer was R25.12 and the R4.88. That is where the R30 airtime was used.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,