Charge for MTNzero

Good day

I would like to express my deepest frustration. My contract ended in May. I was offered an upgrade which I declined and was advised to be on MTNzero at no cost by a consultant named Thami(retentions department). A month after that, I received an invoice for R100, which I queried and was told it was an error. Which was apparently corrected. From there my account has been suspended every other week, with this R100 hanging on my account. I have phoned countless of times with no help. I am beyond fed up. I have never met such an *********** crew of consultants. I needed this sorted. As we speak this is my 5th time on hold for MTN consultant. For 40 minutes at a time. Absolutely pathetic. Funny because if I opted for an upgrade, my call would be answered in minutes. I will never take a contract with you again. And I am sharing this social media and Hello Peter.