nT
nico T

1 reviews | Active since Dec 2014

01 Jan 2016, 16:31

charge but still no servie

Well if been struggling with mtn overcharging me for the last year.i work away 9 month out of the year, came back this year had over 700 free min then got a message i have exceeded my calling limit how do i do that with 700 min still left they credited my account early the 31st but still no service still cant call 141 all i get is they got technical difficulties what the hell mtn stop ripping people of.let me know what you are gone do abiut this problem or i will stop my debit orders for contract breaching.

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 Jan 2016, 07:27
Official
Hello devilfish,

Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.

Kindly note that the matter has been escalated to the Technical Support Team for assistance reference numberSMC/***.

Kindl Regards
Nompumelelo
REQ:***