nT
nico T
1 reviews | Active since Dec 2014
01 Jan 2016, 16:31
charge but still no servie
Well if been struggling with mtn overcharging me for the last year.i work away 9 month out of the year, came back this year had over 700 free min then got a message i have exceeded my calling limit how do i do that with 700 min still left they credited my account early the 31st but still no service still cant call 141 all i get is they got technical difficulties what the hell mtn stop ripping people of.let me know what you are gone do abiut this problem or i will stop my debit orders for contract breaching.
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Replies (1)MTN South Africa's replyOfficial
04 Jan 2016, 07:27Hello devilfish,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Technical Support Team for assistance reference numberSMC/***.
Kindl Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Technical Support Team for assistance reference numberSMC/***.
Kindl Regards
Nompumelelo
REQ:***
MTN South Africa's reply04 Jan 2016, 07:27
Official
Hello devilfish,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Technical Support Team for assistance reference numberSMC/***.
Kindl Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Technical Support Team for assistance reference numberSMC/***.
Kindl Regards
Nompumelelo
REQ:***
