TL
TEBOGO L
1 reviews | Active since Aug 2015
12 Aug 2015, 13:15
CHANGING SUPPLIER
IM JUST TIRED OF THE SERVICE YOU GUYS GIVE IS POOR. I CANCELLED MY CONTRACT AROUND MAY WHILE THEY WHERE STILL ON STRIKE MY USD NO *** AND THEY CONTINUED TO DEDUCT MY MONEY AND MID JUNE THEY CANCELLED IT AFTER TWO DEDUCTIONS THEN WHILE I THOUGHT MY NIGHTMARE IS OVER MY PHONE CANNOT BE VISIBLE AND IT TURN ITSELF ON AND OFF AND WORSE OF WORSE IS WHEN I MAKE A CALL TO 173 FREE SERVICE SINCE MAY THEY ARE TELLING ME THAT I HAVE REACH MY CALL LIMIT AND THEY WILL START TO CHARGE ME FOR FURTHER CALLS\ ********"<br> <br> ANYONE PLEASE LISTEN AND RESOLVE MY ISSUE BEFORE I TAKE DRAMATIC STEPS. IT SEEM AS IF YOU GETAWAY WITH EVERYTHING BUT NOW I WANNA REPORT THIS MATER I'M SICK AND TIRED.<br> <br> VERY VERY VERY VERY VERY SAD COSTUMER"""
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MTN South Africa's replyOfficial
02 Sept 2015, 14:59Hello mokekolo123,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Unfortunately I could not get hold of you on your number. The system shows that a sim swap was processed on your number and that it is currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Unfortunately I could not get hold of you on your number. The system shows that a sim swap was processed on your number and that it is currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply02 Sept 2015, 14:59
Official
Hello mokekolo123,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Unfortunately I could not get hold of you on your number. The system shows that a sim swap was processed on your number and that it is currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Unfortunately I could not get hold of you on your number. The system shows that a sim swap was processed on your number and that it is currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,