CHANGE TO A DIFFERENT PROVIDER!

(Wish I can give “minus stars”!)

I’m appalled that for the past 3 months, my MTN debit order has not been going off. Consequently my service is discontinued and I need to go pay in-store. When I physically go to my nearest branch, I’m told (every time) that it’s a nationwide issue with *their* banking system! Fine - When it happens once, sure - I’ll forgive you. But THREE TIMES IN A ROW!

This is horrible. In this day and age where connectivity is paramount for anyone’s business and daily operations, this is appaling! Surely this should’ve been a matter of urgency after the first occurence?

If there was any concern for customer service, this wouldn’t have happened again and again (and most-likely AGAIN!)

FIX IT!