Change of contract. Service suspended. No response.

I need to change my contract from business account to a peivate account while keeping my number. I paid the R8000 to get out of the contract. MTN suspended my service without informing me. I can make no calls, I get no response from MTN.

MTN Jacaranda Mall thried their best to escalate the matter. Marilette Jansen and Sonja the SAS tried, without any response from MTN South Africa. I am disgusted and truly unhappy with this service.

I can not do my work, I am traveling without a connection, whike MTN is ignoring me.

I am about to leave all efforts and move to another service provider.

Please attend to your customers, paying customers that would like to do business.