Change Cell Phone Contract to my name

Original report: \I submitted the required documentation to MTN on 11 January 2016 to change a cell phone contract from a company to my name. Lukanyo Masola (customer consultant) indicated that I would receive regular feedback and gave me his contact number. As I was unable to get a response from him after numerous attempts, I contacted MTN Head Office on 21 January and they managed to get him on the line. He indicated that there were no \"logins\" and that they would only be able to do this change when they received these. He gave me his work email address [Email Removed] Since then, I've been unable to get an email response.<br> Please would MTN help to sort this out, as I need to change the cell phone contract to my name a.s.a.p.\"<br> Siphumezo (REQ***) from MTN kindly responded to this report on HelloPeter on 31 January, indicating that the issue had been escalated to a supervisory team. Unfortunately, I haven't received any response to an email that I sent to Lukanyo Masola or anybody from MTN since then. Please would MTN help to sort this out, as I need to change the cell phone contract to my name a.s.a.p."