1 reviews | Active since Aug 2016
Champions at no Service
<p>23/9/16 - I have R27.00 airtime and 150 on my data bundle.So i phone to hear about my son and suddenly i get a message :"you have insufficient airtime for this call - load airtime" _ I check and now my R 27.00 airtime is reserved for data *** how is this possible, Phoned 173 x 6 and the shortest time i hel 25min longest 30min and no answer. So post on Fb and i get a message to state my compaint they will revert back ........... still waiting.</p> <p>Pathatic. who give them the write to do with my airtime as they pleae. I load a data bundle for data and airtime for phoning. Thank you MTN for no service.</p>
Thank you for your post.
We are sorry for the inconveniences that you experienced as a result of this.
Please be advised that the enhancement has been developed to indicate that there are multiple internet sessions running on your device which you did not close/logout from. In such event, please minimize the number of applications running or turn the flight mode off and on again or reboot the device.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are sorry for the inconveniences that you experienced as a result of this.
Please be advised that the enhancement has been developed to indicate that there are multiple internet sessions running on your device which you did not close/logout from. In such event, please minimize the number of applications running or turn the flight mode off and on again or reboot the device.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo
REQ:***