WC
Werner C

1 reviews | Active since Nov 2011

22 Nov 2023, 16:47

"Challenges Encountered During MTN Uncapped LTE Application: A Customer Experience Feedback"

I app**** for a new Uncapped LTE plan priced at R249, expressing interest as a potential new customer to MTN. After submitting the offer online, I received calls from +***, but the calls were abruptly disconnected upon answering multiple times. I even attempted using my wife's credentials. MTN's call to the provided number was disconnected, and unfortunately, this number does not accept callbacks. This experience has been frustrating and reflects poorly on MTN Business' service.

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