GD
Gerald D
1 reviews | Active since Jan 2016
12 Jan 2016, 19:07
Cellular phone contract
I have been receiving text messages and calls about a cellular phone contract that I did not take out with MTN South Africa. I'm even recieving threatening calls from their legal representatives.
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Replies (1)
MTN South Africa's replyOfficial
14 Jan 2016, 11:29Hello Geralddee,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
As per our conversation, may you kindly fax a certified copy of your ID and an affidavit to *** in order for the ***** department to investigate further on this matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
As per our conversation, may you kindly fax a certified copy of your ID and an affidavit to *** in order for the ***** department to investigate further on this matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply14 Jan 2016, 11:29
Official
Hello Geralddee,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
As per our conversation, may you kindly fax a certified copy of your ID and an affidavit to *** in order for the ***** department to investigate further on this matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
As per our conversation, may you kindly fax a certified copy of your ID and an affidavit to *** in order for the ***** department to investigate further on this matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,