1 reviews | Active since Sept 2015
cellphone that`s a safety risk
<p>Hi Alice van der Merwe, regarding your reply and the following reference number: REQ: ********** , I didnt asked who manufactured the device, I got it from MTN so you as the service provider is suppose to take responsibility because I have paid you,</p> <p>Can you confirm if the device will be repaired and where can I send the power of attorney and copy of identity documents to, please supply me with a email address, will wait to hear from you regarding the above requests,</p> <p>Mrs S F Leander</p>
Good day Rosemary,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Kindly follow-up with HVRC on ***if the device has already been booked in to find out if the device will be repaired/replaced. Please also provide us with the Job-Card reference number for us to check with the repair centre as well?
We trust that you find the above in order.
Caylin Julius
MTN Complaints Management Team
REQ:***
Good day Rosemary,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Kindly follow-up with HVRC on ***if the device has already been booked in to find out if the device will be repaired/replaced. Please also provide us with the Job-Card reference number for us to check with the repair centre as well?
We trust that you find the above in order.
Caylin Julius
MTN Complaints Management Team
REQ:***