1 reviews | Active since Dec 2017
Cellphone service providers all bad
I have in the last 2 years been with all 3 major cellphone service provider and came to realise they ae all equally bad and just dont care. They take the money nk problem but when it ckmes tk resolve their own caused issues they will take the time they want and still not even answer you. So i load a certain package from Mtn, called mtn sky super. This gives you certain amounts of minuts a day, sms's and data. So i did it for november and recharged for december the same way. Nkvember wentfkne. Dec they load the data but no minutes or anything else. I always have spare airtime cause certain things dont allow free minutes to be used. So i recharge. They use all my airtime. Tehn i phone, thursday night the 14ththe first time. They agree that there is a problem, they claim 2hrs. The night passes the next morning i phone again, then the lady claim 2 to 24hrs. I didnt accept this as this is not my mistake and i have a business to run. I phone back andspeak to cljnton,claiming he is a supervisor. He again acknowledge they mde a mistake and will resolve and keep me posted. This was around 7 the morningof the 15th. He thenwanted to try and giveme so airtime to use but couldnt promise anything so as a signof good faith i said i will get some for the day. The afternoon still not hearing a word i phoned again and Nonhlanhla then told me no one did anything to the account the whole day. She did what she could but the so called relative department doesnt work on the weekend. So again I can wait. I spent a R1000 on airtime and have nothing. Cell c has the worst reception in the world and vodacom being so big, doesnt have decent receptionin well built up areas. Hence the reason i went to mtn,good reception, **** poor service. So there is just not one decent cell service provider in this country.
