MM
Maureen M
1 reviews | Active since Jun 2013
20 Apr 2015, 14:05
Cellphone repairs
Hi my name is Maureen, i took my nokia lumia 630 for repairs on 25/03/2015, even today i am still waiting, how long does it take MTN to fix a phone?i dindnt expect this from such a big company. how long do i still have to wait or must i go buy another phone will i am paying for contract?
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MTN South Africa's replyOfficial
27 Apr 2015, 10:32Hello kamogelo07,
Thank you for raising your concerns with MTN.
Please accept our apologies for any inconvenience this may have caused.
We note however that the details of the device have been left out i.e. the job card number or the IMEI for the device in question for us to view the history of repairs and advise accordingly.
Regards,
Ebbedene
REQ:***
Thank you for raising your concerns with MTN.
Please accept our apologies for any inconvenience this may have caused.
We note however that the details of the device have been left out i.e. the job card number or the IMEI for the device in question for us to view the history of repairs and advise accordingly.
Regards,
Ebbedene
REQ:***
MTN South Africa's reply27 Apr 2015, 10:32
Official
Hello kamogelo07,
Thank you for raising your concerns with MTN.
Please accept our apologies for any inconvenience this may have caused.
We note however that the details of the device have been left out i.e. the job card number or the IMEI for the device in question for us to view the history of repairs and advise accordingly.
Regards,
Ebbedene
REQ:***
Thank you for raising your concerns with MTN.
Please accept our apologies for any inconvenience this may have caused.
We note however that the details of the device have been left out i.e. the job card number or the IMEI for the device in question for us to view the history of repairs and advise accordingly.
Regards,
Ebbedene
REQ:***