cellphone number that was given to another user

<p>I lost my phone on 16 June 2017 , it was on contract because it was not insured I bought a new phone on 25 July 2017 and do the sim swap on 26 July 2017 after 2 days the sim was not working, I called Mtn call centre the consultant advice me to go back to Mtn store where sim swap was done in Nicolway Bryanston. they done everything and tell me to wait for 2-24 hours still the sim was not working , Last week Wednedsday I called my number using a landline just to check if its working only to find it was used by someone else who also did the sim swap in Woodmead Retail Park , I called again the call centre to informed them, they told me to go back to the Mtn shop again the consultant there call the number to verified what I told him was true indeed he was amazed he sent the email to his superior and still waiting for response went back to the shop again still he is waiting for the respond to his superiors, Im disappointed by this kind of service all I need is my number because I still pay my contract but the number is not working Bad service from Mtn.</p>