1 reviews | Active since May 2018
Cellphone number cancelled cause I changed it to prepaid.
I had a contract from May 2015 with MTN and this year when it was time to upgrade, and change my number to a prepaid number. But what they did was cancel contract and took my number away totally. Last week 24th of August the store promised that my number would be given back to me on the 28th of August.... I should have my number but till today.... i still have no communication with the world.
Good day Nomakhosi,
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
On our side it shows the number has having been successfully migrated to Prepaid already. I tried to call you on the number, but there was no answer.
Warm Regards
Mazwi Zuma
Complaints Management team
Good day Nomakhosi,
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
On our side it shows the number has having been successfully migrated to Prepaid already. I tried to call you on the number, but there was no answer.
Warm Regards
Mazwi Zuma
Complaints Management team