1 reviews | Active since Dec 2017
Cellphone Line
Woke up this morning (14 March 2018) to an MTN line that can't make or receive calls or access the internet whilst in South Africa. Pls advise what the problem could be as my line worked fine last night (13 Mar 2018). It's a prepaid line and it has both data and airtime. A few smses have come through but thats as far as it goes. I am now out of the country and rely heavily on my phone to keep in contact with our SA Office. My phone is set up for roaming so I'm not sure what the problem could be.
My number is ********** .
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to our prepaid department for urgent assistance. Kindly provide us with an alternate contact number in the event that we cannot get hold of you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to our prepaid department for urgent assistance. Kindly provide us with an alternate contact number in the event that we cannot get hold of you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Thank you for post Miss Jaslyn Bob
Kindly note that another urgent call back request has been sent to the Pre-paid division to assist an resolved the matter.
Thank You
Kevin
Best regards,
Thank you for post Miss Jaslyn Bob
Kindly note that another urgent call back request has been sent to the Pre-paid division to assist an resolved the matter.
Thank You
Kevin
Best regards,