1 reviews | Active since Feb 2017

15 Feb 2017, 13:04

Cellphone insurance

<p>I bought a Huawei mate 8 on contract which was an upgrade in september last year and i only updated my insurance on phone a week later. Two weeks after me sending my application the phone got lost but my details where not updated it took them 3 weeks to update them. Now im paying for a phone which should have been updated but because of mtn mail system my phone was not insured. </p>

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Replies (1)
's update16 Feb 2017, 16:07
Reviewer Update

THANK YOU Alice van derMerwe

But there is no point in updating it because the phone is already lost, it got lost in the period of me waiting for mtn reply which had said 5 working days but it took 3 weeks. when i tried to claim form insurance they said my phone was not insured but it wasnt because of the fact that i had waited 3 weeks for my details to be updated