CELLPHONE COVERAGE VIRTUALLY NON-EXISTENT

We lodged a complaint to MTN in 2013 regarding the fact that our call quality is very poor!<br> <br> If we receive a phonecall we cannot hear the person on the other end, we end up having to call them back from the Telkom phone. Like how about costing us money when we already pay R979.50 per month for 2 cellphone contracts! When we make a phonecall it is highly unlikely that the call actually connects and hence we use our Telkom line to make calls.<br> <br> This is absolutely not on. We have contacted the correct channels already and to no avail, the call centre tries it's utmost to give you a reference number and hopes that you will be happy with it.<br> <br> I have sent e-mails to all in sundry at MTN and have also faxed a copy of my e-mail through to the Head Office in Fairlands so hopefully this gets resolved soonest.<br> <br> There is definitely not enough coverage in Kensington to feed the depth of use and something needs to be done about this urgently. We have had these contracts for years already because at the time MTN was good but as the days go by MTN is getting poorer and poorer quality wise.<br> <br> Sincerely hoping that this does not fall on deaf ears like all our other attempts to communicate have!