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Anele M

1 reviews | Active since Nov 2013

14 Sept 2017, 10:40

Cellphone Contract Bill suddenly increased!

When I signed my contract (Contrat # A ********** ), I asked for a fixed bill amount, all was going fine for many months but my bill has suddenly increased on the past 3 invoices, showing insurance figures twice. My contract was signed with MTN and my bills get paid directly to MTN so you should be able to tell me how this change came about. Nothing was changed by me..could this be sorted urgently please!!!

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Anele M's update13 Oct 2017, 09:41
Reviewer Update
Hi there once again, This madness still continues, even worse for the September Billing Invoice, there are 6 instances of Insurance on the same bill, with different amounts! How do you explain that after being told by your trusted Insurance Administrators (Pinnacle & MonitorKZN) that my Insurance was Cancelled and cannot be reinstated! I want this bill redone ASAP, otherwise there is going to be trouble as I'm NOT PAYING TRIPPLE MY AGREED UPON BILL!!