bG
busani G
1 reviews | Active since Jul 2015
14 Jul 2015, 16:10
cellphone contract
it been 2 weeks now waiting for th<br> e response and when I fone them they always keep me waiting telling me that they are busy. I think I have to cancel this.
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Replies (1)
MTN South Africa's replyOfficial
29 Jul 2015, 16:09Hello Bgee,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, it is not clear what the complaint is about. Please do call us on 173 free from your prepaid number or 808 from contact. You are also welcome to send us an email.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, it is not clear what the complaint is about. Please do call us on 173 free from your prepaid number or 808 from contact. You are also welcome to send us an email.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply29 Jul 2015, 16:09
Official
Hello Bgee,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, it is not clear what the complaint is about. Please do call us on 173 free from your prepaid number or 808 from contact. You are also welcome to send us an email.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, it is not clear what the complaint is about. Please do call us on 173 free from your prepaid number or 808 from contact. You are also welcome to send us an email.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,